--- aniewood <aniewood@...> wrote:

> 
> 
>   First and foremost I am sorry if any of you feel
> put-upon by my 
> posts regarding this Mouthpiece Heaven mess.  My
> intentions where 
> two fold:
> 
> 1) Get my money back.  I am not in a financial place
> where I can 
> take a loss of that magnitude, and just be quiet
> about it.
> 2) Spread the word� See if anyone else has been
> having this kind
> of 
> trouble.  And help protect other members of the
> saxophone community 
> from being taken advantage of.
> 
>     So� for the record.  Theo Wanne has made motions
> towards
> fixing 
> this bad situation.  I corresponded with Mr. Wanne
> today.  He says 
> the check is in the mail.    I thought the whole
> thing was rather 
> odd since all my other dealings with him where so
> positive.
> 
> Fed-ex is the culprit on this one.  They lost the
> package, and Mr. 
> Wanne and I have suffered from their screw-up. 
> Tough situation � 
> who takes the $700+ hit? Mouthpiece Heaven, the
> customer (myself), 
> or Fed-Ex�
> 
> I believe this mess is almost over.  When I get the
> check, it 
> clears, and the matter is resolved - I'll post one
> last final follow-
> up (that's all folks).  Had I gotten a response or
> my money
> returned 
> to me (it's been almost a whole year) I never would
> have taken to 
> the "writings on the wall" approach.
> 
>   It seems that Theo is going to make good on this
> sour deal, take 
> care of his customer, despite the rather unfortunate
> loss of two 
> nice vintage pieces.  A good person and businessman
> after all...
> 
> My apologies to Theo Wanne and Mouthpiece Heaven.
> 
> 
> Adam:

I am glad your thing worked out.  Shippers can really
mess things up, and I am glad that things will work. 
Just out of curiosity, who is actually losing the
money here?  Is Theo just going to eat it or is there
a claim pending with Fedex?

Take care,

BK 
> 
> 



		
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>>>Fed-ex is the culprit on this one.  They lost the package, and Mr. 
Wanne and I have suffered from their screw-up.  Tough situation � 
who takes the $700+ hit? Mouthpiece Heaven, the customer (myself), 
or Fed-Ex�<<<

Usually, it is the responsibility of the sender to get the goods to the
reciever.  The sender has to deal with the shipper to recover costs, if
they can.



		
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